1♦ We use couriers & Royal Mail to deliver, and always aim to deliver for the next working day, subject to stock and the time the order was received, except Saturday and Sunday,
2♦ All deliveries will require a signature. Please ensure that you can sign for the parcel between 830 am to 6.00 pm.
3♦ Before accepting delivery please check the item isn't damaged. Once signed for, our couriers accept no liability for any potential damage caused in transit. By accepting the goods, you are signing to say that they have been received in good condition.
4♦ Any refused deliveries will be checked upon their return and we reserve the right to charge an administration fee if they are found not to be faulty or damaged.
5♦ Any orders received after 3.00 pm cannot be guaranteed for next day delivery. We accept no liability for costs incurred as a result of non or delayed delivery.
6♦ Our delivery costs are for UK mainland only; i.e. England, Wales and parts of Scotland. Delivery to the Highlands and Islands, Ireland, and the Channel Islands are subject to separate delivery charges,
7♦ Items are by a weight-based delivery (i.e. Up to 1Kg, up to 2Kg and so on) some items need to be special packet for delivery (i.e. LAMPS, ACRYLIC SCEENS) this will show up as bigger weight on your invoice & will be price accordingly (i.e. LAMPS £35.00 & ACRLIC SCEENS £30.00 up £90.00 if the ie sceen needs pallet to be sent out).
NOTE: If you have not received your item(s) within the UK after 7 days from ordering, you MUST inform us immediately. We cannot resolve any non-delivery claims after 14 days of non-receipt.
ALL ADDRESSES MUST BE CORRECT when you place your order. We cannot be held responsible for any mis-spelt or incorrect addresses or post codes. It is the customer's responsibility to check this when ordering.